Vinted Users Express Frustration Regarding Size Changes
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The platform stated the revised method more closely matches similar services.
It has advised users to examine their items and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Changes
Earlier, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Marketplace Information
The platform boasts over 100 million users, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, the service retracted a modification concerning shipment methods following member complaints.